Practice Life
Client Compliance
From ensuring care protocols are followed to scheduling return visits, learn to improve client compliance in veterinary care.
Although it is important to have sympathy for clients under emotional duress, rude or aggressive behavior toward veterinary staff is unacceptable and should not be tolerated. Discover how to defuse the situation and set clear boundaries, even when the disrespect is not directed at you.
More in Client Compliance
Sponsored byBoehringer Ingelheim
30m:29s
Ep. 189
Sponsored byZoetis